How To Maintain A Positive Reputation As A Lawyer
A past client leaves a bad review for you or your law firm and states what you did in a self-serving way. Should you respond by describing the case and what really happened?
Should you retort by some snooty remark of your own? What should you do?
I will tell you what worked for me and why I know now, that without it my practice would not be doing as well as it does.